Job DescriptionJob Summary:BDO Digital, LLC., a wholly owned subsidiary of BDO USA, P.C. is a rapidly growing digital advisory organization dedicated to helping middle-market organizations capture the full power of technology, to adapt to disruption, increase operational efficiencies, improve risk management effectiveness, and uncover new sources of revenue. Our collaborative, cross-disciplinary team is comprised of digital strategists, systems integrators, data scientists, software developers, change management professionals, and industry-specific advisors who work together to solve clients’ immediate digital needs and unearth new opportunities to drive competitive advantage. Our goal is to help our clients become faster, smarter, and more resilient to change.
To support our double-digit growth goals, BDO Digital seeks an Experienced Senior Consultant will be part of an Enterprise Business Applications (EBA) team supporting projects in the areas of EBA strategy and implementation, in addition to Business Transformation and Operational Excellence efforts. This role will conduct discovery, requirements gathering, process documentation, configuration, and implementation management of ERP (Enterprise Resource Planning), CRM (Customer Relationship Management), HCM (Human Capital Management) and other related business applications functioning as a key resource for our clients spanning, finance, product distribution, manufacturing, job costing, field service, sales, marketing, service, and reporting.
Job Duties
Strategy, Requirements & Selection:
Participates in defining needs for existing and new EBA solutions
Documents existing enterprise business applications, related business processes, and personas impacted
Identifies existing inefficiencies, potential improvement opportunities, and critical differentiating business requirements
Envisions and develops representations of recommended future state options for evaluation by clients
Understands related security structures and best practices
Designs and develops scorecards for evaluation of candidate business applications
Creates dashboard presentations of quantitative and qualitative scoring of candidate options
Supports Technical Leads, Developers and Managers by providing functional clarifications and setting expectations with team and client
Solution Functional Design:
Performs functional (business process) solution design in business applications (ERP, HCM, CRM, & related) contexts, to provide maximized business value and deliver strong business agility while meeting applicable requirements and constraints
Consulting:
Gains a deep understanding of client needs, analyzes best practices, and plays an integral part in defining and proposing business value solutions that meet or exceed client expectations
Supports, and manages aspects of business applications implementations
Documents and maintains project milestones, phases, elements, and budget
Monitors project progress by tracking risks, actions, issues, decisions, and other activities
Develops references for users by writing and maintaining user documentation; providing help desk support; training users
Implementation and Support: Functional support of EBA solutions and related technologies
Manages and resolves issues, defects, and change requests
Manages and performs systems configuration tasks (but not coding/development) for process workstreams as directed
Provides on-going support during project implementations and post-go-live support
Responsible for configuration of solution based on requirements
Fosters a positive demeanor, learning attitude and client service mentality with the team
Travel – up to 25%, as needed
Other duties as required
Supervisory Responsibilities
Owns and drives completion of key workstreams as directed by project leaders
Manages project workstreams as directed
Mentors and develops entry level consultants and senior consultants
EducationQualifications, Knowledge, Skills and Abilities:
Bachelor’s Degree and five (5) or more years of industry experience with ERP systems, required; OR
High School Diploma/GED and seven (7) or more years of industry experience with ERP systems, required
Experience
Five (5) or more years of business process analysis and/or business application education or experience, required
Two (2) or more years of education or experience with ERP, HCM or CRM Product, required
Some client facing best practice consulting experience, preferred
Software
Microsoft Visio, PowerPoint, Word, and SharePoint, required
Experience with one or more ERP/CRM/HCM Solutions technology, required:
Microsoft Dynamics 365 (D365), CRM, Business Central, F&SCM), Ceridian Dayforce Solutions (Talent & Benefits Intelligence, Workforce Management (WFM), HR, Advanced HR Analytics, or Payroll), Salesforce, Oracle NetSuite, Acumatica, SAP, Infor, Sage, Syteline, JDE, IFS, or any other ERP/CRM Software
Enterprise software strategy, selection, and implementation experience, preferred
Smartsheet, preferred
One or more current business applications technology certifications, preferred
Other Knowledge, Skills & Abilities
Strong analytical, problem solving, facilitation, documentation, and communication skills, required
Excellent communication and presentation skills, both verbal and written, preferred
Excellent interpersonal and customer relationship skills, preferred
Business process analysis, design, and process flow skills, preferred
Excels at operating in a fast-paced technical environment, preferred
KeywordsSalesforce, Sales Cloud, Service Cloud, Marketing Cloud, Business Central, Microsoft Dynamics Business Central, Microsoft Dynamics Finance & Operations, Dynamics F&O, Microsoft Dynamics F&SCM, Microsoft Finance and Supply Chain Management, Microsoft Dynamics 365, D365, Dynamics 365 CRM, Microsoft Customer Experience Platform, Business Analyst, BA, Enterprise Tester, Requirements Gathering, User Experience, User Enablement, Data Visualization, Software, Definition, Custom Applications, Data Analytics, Cloud Strategy, SharePoint, Office 365, O365, SFDC, D365, Acumatica, NetSuite, OpenAir, Ceridian Dayforce, HCM, Human Capital Management
Individual salaries that are offered to a candidate are determined after consideration of numerous factors including but not limited to the candidate’s qualifications, experience, skills, and geography.
California Range: $78,000 - $140,000
Colorado Range: $78,000 - $140,000
New York City/ Valhalla Range: $78,000 - $140,000
Washington Range: $78,000 - $140,000
About UsJoin us at BDO, where you will find more than a career, you’ll find a place where your work is impactful, and you are valued for your individuality. We offer flexibility and opportunities for advancement. Our culture is centered around making meaningful connections, approaching interactions with curiosity, and being true to yourself, all while making a positive difference in the world.
At BDO, our purpose of helping people thrive every day is at the heart of everything we do. Together, we are focused on delivering exceptional and sustainable outcomes and value for our people, our clients, and our communities. BDO is proud to be an ESOP company, reflecting a culture that puts people first, by sharing financially in our growth in value with our U.S. team. BDO professionals provide assurance, tax and advisory services for a diverse range of clients across the U.S. and in over 160 countries through our global organization.
BDO is the first large accounting and advisory organization to implement an Employee Stock Ownership Plan (ESOP). A qualified retirement plan, the ESOP offers participants a stake in the firm’s success through beneficial ownership and a unique opportunity to enhance their financial well-being. The ESOP stands as a compelling addition to our comprehensive compensation and Total Rewards benefits* offerings. The annual allocation to the ESOP is fully funded by BDO through investments in company stock and grants employees the chance to grow their wealth over time as their shares vest and grow in value with the firm’s success, with no employee contributions.
We Are Committed To Delivering Exceptional Experiences To Middle Market Leaders By Sharing Insight-driven Perspectives, Helping Companies Take Business As Usual To Better Than Usual. With Industry Knowledge And Experience, a Breadth And Depth Of Resources, And Unwavering Commitment To Quality, We Pride Ourselves On
Welcoming diverse perspectives and understanding the experience of our professionals and clients
Empowering team members to explore their full potential
Our talented team who brings varying skills, knowledge and experience to proactively help our clients navigate an expanding array of complex challenges and opportunities
Celebrating ingenuity and innovation to transform our business and help our clients transform theirs
Focus on resilience and sustainability to positively impact our people, clients, and communities
Benefits may be subject to eligibility requirements.
Equal Opportunity Employer, including disability/vets
Click here to find out more!
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status.
"BDO USA, P.A. is an EO employer M/F/Veteran/Disability"
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Finance and Accounting/Auditing
Industries
Accounting
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