LCMC Health hiring LCMC Intern in New Orleans, LA | LinkedIn (2024)

Your job is more than a job

Through one or more core projects, weekly meetings with their mentor/manager, and participation in cross-through functional educational experiences, the LCMC Intern is exposed to a learning experience that is broad-based to modern health care delivery practices. Interns will gain familiarity with the operations of a full tertiary hospital through full exposure within departments of the hospital. Interns have the opportunity for challenging out-of-the classroom experience to become subject matter experts in their project work by gathering data, learning job skills, and sharing their findings with co-workers.

Your EverydayCustomer Service

• Continuously displays a positive attitude that contributes to improving patient satisfaction results.
• Applies visitor service skills consistent with LCMC’s Customer Service programs.
• Utilizes the service recovery process to address visitors’ concerns or complaints.
• Treats all visitors with dignity, respect, courtesy, and compassion.
• Recognizes visitors needs and begins to solve problems as soon as they are apparent.
• Interacts with patients, families, visitors, and fellow employees to ensure a professional and courteous environment.
• Advises supervisor of current or anticipated problems.
• Effectively uses time and resources to accomplish their duties.
• Self-starter who willingly puts forth effort and time and performs tasks with minimal supervision.
• Resolves conflicting matters and schedules with peers and other staff.
• Willingly accepts assignments and completes in a timely fashion.
• Appropriately uses time and attendance system and adheres to related policies and procedures.
• Be aware of possible compliance issues, specifically concerning fraud and abuse. Report these immediately.

Patient Throughput

• Keeps patients informed and gives periodic updates as appropriate.
• Within the scope of position, positively contributes to organizational goal of patient throughput.

Performance Improvement

• Actively promotes and support NOEH’s performance improvement initiatives (i.e., participates in ongoing education, cultural change initiatives, etc.)
• Is receptive to differing ideas and embraces change.
• Verbal and written communications are clear, concise and accurate; uses positive nonverbal communication effectively.
• Demonstrates and actively promotes compliance with all state and federal regulatory and accrediting agencies (i.e., patient safety, infection control, HIPAA, etc.)
• Adheres to the Medical Center’s policies and procedures, as well as the Code of Conduct and all laws and regulations. Perform your duties in an ethical manner.
• Ability to work on or with teams to cooperatively reach goals.
• Appropriately documents in accordance with departmental and organizational policies.
• Able to apply job knowledge to improve work processes.

Internship

• To provide a formalized entry-level and practical experience to undergraduate and graduate students in preparation for their career and in pursuit of their interests.
• NOEH expectation is that the intern contributes to the projects that affect the organization and departments in which they work.
• Gain exposure to a complex health care environment.
• Demonstrate a series of administrative tasks under the supervision on a manager/mentor. Ongoing communication and feedback between the intern and manager.

The Must-HavesMinimumMINIMUM QUALIFICATIONS

• Required: High School Diploma/GED or equivalent OR 2 years of work experience.

Knowledge, Skills, And Abilities

• Must be knowledgeable in MS Word, Excel, PowerPoint and Outlook.
• Strong communication and teaming/interpersonal skills.
• Ability to initiate and maintain cross-team relationship.
• Ability to shift focus, multi-task and prioritize in a fast-paced environment. Self-motivated, proactive, and committed to continuous improvement.
• Excellent time management and organizational skills.

Work ShiftDays (United States of America)

LCMC Health is a community.Our people make health happen. While our NOLA roots run deep, our branches are the vessels that carry our mission of bringing the best possible care to every person and parish in Louisiana and beyond and put a little more heart and soul into healthcare along the way. Celebrating authenticity, originality, equity, inclusion and a little “come on in” attitude is the foundation of LCMC Health’s culture of everyday extraordinary

Your extras

• Deliver healthcare with heart.
• Give people a reason to smile.
• Put a little love in your work.
• Be honest and real, but with compassion.
• Bring some lagniappe into everything you do.
• Forget one-size-fits-all, think one-of-a-kind care.
• See opportunities, not problems – it’s all about perspective.
• Cheerlead ideas, differences, and each other.
• Love what makes you, you - because we do

You are welcome here.LCMC Health is an equal opportunity employer. All qualified applicants receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability status, protected veteran status, or any other characteristic protected by law.

The above job summary is intended to describe the general nature and level of the work being performed by people assigned to this work. This is not an exhaustive list of all duties and responsibilities. LCMC Health reserves the right to amend and change responsibilities to meet organizational needs as necessary.

Simple things make the difference.

• To get started, take your time to fully and accurately complete the application for employment. Incomplete applications get bogged down and are often eliminated due to missing information.
• To ensure quality care and service, we may use information on your application to verify your previous employment and background.
• To keep our career applications up-to-date, applications are inactive after 6 months and, therefore, require a new application for employment to be completed.
• To expedite the hiring process, proof of citizenship or immigration status will be required to verify your lawful right to work in the United States.

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